Electronic Visit Verification (EVV)

What Is Electronic Visit Verification (EVV)?

Electronic Visit Verification (EVV) is a technology that verifies when and where a home or community-based care service took place. It logs key data like date, time, location, service type, and the people involved. EVV helps reduce fraud, streamline operations, and comply with Medicaid rules.

Why EVV matters for therapy practices

If your practice offers home-based ABA or speech therapy, EVV is likely required. But beyond that, it:

  • Keeps you Medicaid-compliant
  • Minimizes documentation errors
  • Protects your practice during audits
  • Improves visibility across your team

Verified visits also build trust with clients and payers.

How EVV works: A step-by-step breakdown

  1. Schedule the visit in your software.
  2. Check in at the visit location via mobile app or device.
  3. Deliver the service as planned.
  4. Check out and log session notes.
  5. Sync data automatically to your system or Medicaid portal.

Some tools also connect with your billing or EHR software.

Real-world examples of EVV in action

An ABA clinic using EVV saw errors drop 70% after moving away from paper logs. Therapists now check in/out via app, and billing happens automatically.

One speech therapist tracking visits across three homes replaced end-of-day paperwork with real-time logs synced to her practice’s system.

Frequently asked questions about EVV

  • Is EVV required for all therapy services?Not all, but it’s mandatory for Medicaid-funded home/community services in many states.
  • Does EVV require GPS?Yes, most states require GPS or landline-based location checks.
  • What’s the difference between EVV and time tracking?EVV verifies identity, time, and location—not just hours worked.
  • Can EVV integrate with my software?Many EVV systems integrate with billing and scheduling tools via APIs.
  • Is EVV intrusive for clients?No, clients rarely need to do anything beyond confirming visit details.

Final thoughts: Getting ahead with EVV

EVV isn’t just about Medicaid compliance—it’s a smart tool to simplify visit tracking, reduce billing issues, and focus more on care. If you're still using manual logs, it might be time to rethink your system.