Skip eligibility checks and watch revenue vanish—discover simple tactics every therapy clinic should adopt today

Eligibility checks protect access and cash flow. See the steps to verify coverage, avoid denials, and automate routine work in outpatient clinics.

Encounter note automation saves time, reduces paperwork, and ensures compliance. Learn how it works and why it matters in modern healthcare.

Duplicate patient records slow down intake and frustrate staff. Here’s how an EMPI helps unify data and improve operations.

Master equipment inventory management in therapy clinics to minimize waste, improve uptime, and keep your team on track.

Track therapy clinic equipment with confidence, reduce breakdowns, improve safety, and streamline maintenance routines.

Discover how escalation workflows prevent delays and streamline clinic operations.

See how event streaming transforms patient admin data into real-time action, improving access, throughput, and daily clinic efficiency.

See how FHIR connects siloed systems, trims billing headaches, and speeds reimbursements in therapy and specialty clinics.

FHIR Integration helps healthcare systems talk to each other in real-time, improving care and efficiency. Learn how it works.

Facility NPIs are crucial for your clinic’s operations, billing, and compliance. Here’s what you need to know.

Fax-to-EHR integration automates the transfer of faxed documents into patient records. Here’s how it improves efficiency and reduces errors in healthcare practices.

Learn why fee schedule management is critical for billing accuracy, faster payments, and revenue cycle success.

What First Call Resolution Healthcare means, how to measure it, and simple steps to raise satisfaction and cut repeat calls.

Follow-up automation is the key to reducing admin work and boosting patient engagement. Learn how it can transform your healthcare practice.

Form 837 is key to submitting accurate healthcare claims. Find out why and how to use it for smoother reimbursement.

Streamline intake, cut admin time, and improve patient experience with smart front desk automation for therapy clinics.

Cut the noise at reception with clear processes, digital intake, and smarter messaging so your team can focus on people, not paperwork.

Automating administrative tasks in healthcare can save time, reduce costs, and enhance patient care. Learn why it matters and how it works.

Fully funded plans offer stability and simplicity. Learn how they impact your clinic operations and reimbursements.

What’s behind challenging behaviors in your clinic? Discover how Functional Behavior Assessment (FBA) can improve access, throughput, and workload.

Short, timely texts guide GI prep, so patients follow steps and clinics keep schedules on track.

Discover how generative AI creates content, supports healthcare operations, and saves time—without replacing the human touch.

What a Golden Record is, why clinics need it, and practical steps to create one this week to reduce intake time and errors.

Discover how Good Faith Estimates bring clarity to patient billing and streamline your clinic’s front office process.

Group NPIs help clinics bill accurately and reduce admin headaches. See why they matter and how to use one.

Insurance cards have both a group number and a policy number, but mixing them up can lead to claim delays and extra admin work. Here’s how to tell them apart—and why it matters for your clinic.

Find out how ABA group session scheduling improves access and reduces staff burden for clinics. See how to implement it and avoid common pitfalls.

A missing consent form from a guardian or proxy can stall care entirely. For many clinics, it means a child in the waiting room, a parent searching for documents, and staff juggling compliance and access. Guardian or proxy authorization either clears the path for care or creates friction at the worst moment. When you consider the scale, this is no small workflow. Over seventy million people under eighteen live in the U.S., according to the Census Bureau, so a significant portion of visits require some form of guardian consent. Pair that with the reality that nearly half of a physician’s day is often spent on administrative work, per the Annals of Internal Medicine, and you see why clean authorization collection matters. Solum Health centers its solution around a unified inbox for patient communication and AI intake automation for outpatient clinics—specialty ready, integrated with EHR and practice management systems, and focused on measurable time savings. Tasks like centralized patient messaging hub, automating pre visit workflows, and patient onboarding all intersect with guardian or proxy authorization, which deserves the same strategic attention. What is guardian/proxy authorization collection Guardian or proxy authorization collection is the process of obtaining and verifying legal consent from a person who is authorized to make healthcare decisions for a patient unable to do so independently. This could be a parent, court-appointed guardian, or an adult designated via a healthcare proxy or power of attorney. The operational questions are: Does this patient need another to approve care, and can you prove that person’s authority? In outpatient and therapy settings, this typically happens during intake, right alongside forms found in smart intake forms for healthcare, intake prefill from EHR, and your intake attachment checklist. Guardian or proxy authorization is valid documentation that shows who can consent, for which patient, and for what medical decisions. Why guardian/proxy authorization collection matters Three reasons drive the process: access, throughput, and staff workload. Access comes first. Without proper authorization, you may be legally unable to treat a patient—even when they are in your office. Clinics control this best by surfacing the requirement early and collecting the right paperwork on time. Throughput matters, too. One missing form can slow a visit or create rescheduling headaches, especially since a large portion of clinic visits involve minors. The downstream effect is lost efficiency. Staff workload takes the hit when authorization is managed late or inconsistently. It creates extra calls, scanning, documentation, and complications for downstream workflows like medical coding automation. Reliable collection up front means less rework later. When guardian or proxy authorization is required Guardian or proxy authorization is needed whenever the patient cannot legally provide informed consent or has appointed another to decide for them. That typically includes minors (with state-specific exceptions), adults with certain cognitive or developmental challenges, and adults who have signed healthcare proxies or powers of attorney. The requirement varies by jurisdiction, but the underlying principle is consistent: only those with documented authority should approve care. Operationally, treat this as a routine intake question. Use the same logic and structure found in conditional logic patient forms to identify needs early. How guardian/proxy authorization collection works Most clinics follow four steps: 1. Identify the need during scheduling, referral, or digital intake—flag patients requiring guardian or proxy consent before visit day. 2. Request correct documentation, such as birth certificates, court documents, or signed proxy forms. 3. Review and record: confirm documents are complete, match names and dates, and are stored in the right place in the record—similar to document classification. 4. Monitor for changes, such as court order updates, a minor reaching adulthood, or revoked proxies. Common challenges during authorization collection Despite solid workflows, clinics face common issues: - Incomplete or unclear documentation (partial court orders, outdated custody papers, unclear proxies) - Discovering missing authorization only after patient arrival, creating urgent tradeoffs - Sensitive communication with families about guardianship or proxy status - Inconsistent processes across locations or departments These are the moments when unified

Understand HCPCS codes to streamline billing, cut denials, and keep your therapy clinic compliant and profitable.

Discover five essential steps to ensure HIPAA compliance in your therapy clinic and avoid costly violations.

Protect patient data with HIPAA-compliant call recording. Discover the steps to ensure your practice meets compliance standards.

Discover how to secure patient messaging with HIPAA compliant chat and streamline your clinic’s workflows.

Discover how HIPAA compliant texting ensures privacy while improving communication efficiency in your healthcare practice.

See how the HIPAA Privacy Rule shapes daily clinic communication, intake, and patient trust—and how to align your workflows this quarter.

Why the HIPAA Security Rule matters for access, throughput, and staff workload—plus practical steps for clinic leaders.

What clinics need to know to text patients safely, with clear rules, consent, and audit trails, plus a simple rollout plan you can use today.

Can your clinic prove who completed HIPAA training? Learn why a HIPAA workforce training log matters and how to get it right.

Discover how HIPAA compliant message translation protects patient privacy and streamlines multilingual communication for outpatient clinics.

HL7 lets health systems share patient data easily. Here’s how it works and why therapy practices should care.

Why smart clinics treat HME as a revenue catalyst, not a cost center, driving better outcomes and faster payments.

Learn how the right HME billing software slashes denials and accelerates cash flow for therapy practices.

See how Health Information Exchange connects clinics, cuts rework, and boosts revenue cycle performance instantly.

HIM keeps therapy clinics running smoothly by managing data, compliance, and patient records. Discover why it's more than just paperwork.

See how HL7 connects EHRs, cuts admin time, and powers seamless data exchange in therapy clinics.

Healthcare APIs connect your systems behind the scenes. Find out how they streamline operations and reduce admin burden.

Healthcare analytics helps clinics turn complex data into clear decisions. Find out how it works—and why it matters.

From paperwork overload to smooth workflows—see how automation is changing healthcare behind the scenes.

Discover how healthcare CRMs improve patient communication, cut no-shows, and streamline clinic workflows.

Compliance isn't just red tape—it's essential. Discover what it means and how it protects your practice and patients.

Learn how data migration keeps therapy practices efficient, compliant, and ready for growth.

What happens when healthcare systems finally speak the same language? Explore how interoperability is transforming patient care and operations.

What is healthcare machine learning? Discover how it's reshaping care delivery and boosting efficiency for modern practices.

Healthcare NLP helps practices make sense of complex patient data. Learn how it works and why it’s changing the game.

Learn how texting can improve patient experience and reduce admin time—without breaking compliance rules.

Home health agencies bring skilled care into the home. Learn how they work and why they matter in today’s healthcare.

Crack ICD-10 coding, cut denials, and watch reimbursements soar—your therapy clinic’s revenue cycle makeover starts here.

Patient mismatches cause chaos. See how NIST IAL helps outpatient clinics streamline proofing, reduce admin, and improve record accuracy.

Duplicate records slow care and confuse staff. Identity reconciliation queues keep patient data clean and throughput high.

Planning new software? Here's how clinics navigate timelines.

Why does “in-network” make or break the patient billing experience? Here’s what it means—and why therapy practices can’t afford to ignore it.

Insurance breakdowns help clinics avoid surprises. Learn what they include, why they matter, and how to get them right.

Discover why insurance card back capture is the quiet operational move that keeps intake smooth and reduces staff headaches.

Streamline your intake process with smarter insurance card capture—less admin, fewer errors, better patient flow.

Carrier portals power the admin side of care. Learn how they streamline insurance workflows.

Learn how insurance discovery helps clinics prevent denials and recover revenue—without chasing down patient insurance.

Insurance eligibility checks can make or break your clinic’s cash flow. Find out what it is and how to do it right.

Prior auth consumes hours weekly. See how automation speeds approvals, cuts errors, and lightens staff workload for outpatient clinics.

Turn insurance verification into a revenue engine with automation, airtight SOPs, and fewer denials for therapy clinics.

Intake abandonment rate measures how many patients drop off before finishing intake. See why it matters and how to fix it.

Intake paperwork doesn’t have to be chaos. See how an intake attachment checklist keeps your clinic running smoothly—no more missing documents, fewer intake delays.

Intake bots automate patient onboarding and streamline workflows. Find out what they do and why they matter in modern healthcare.

A clinic’s day rises or falls on one quiet metric. See how Intake Completion Rate works and how to lift it without adding workload.

See how intake data normalization streamlines clinic workflows, cuts admin workload, and keeps patient info clean from the start.

Intake kiosks streamline patient check-ins. Learn how they reduce admin burdens and improve care.

See how setting expiration rules for intake links improves clinic access, staff workload, and patient readiness.

Discover how intake prefill from EHR streamlines patient workflows and cuts clinic admin time by reducing repetitive data entry.

See how a healthcare Integration Engine connects EHR, billing, and scheduling to cut rework and speed cash flow.

Discover why an integration sandbox environment is the key to safer, smoother system launches at your clinic.

IDP is transforming how healthcare processes paperwork, saving time and reducing errors. Learn how it works and why it matters.

Streamline your clinic’s communication by automatically sorting patient messages based on intent for faster responses and smoother workflows.

Discover how intent detection transforms patient messages into faster responses and smoother workflows.

Unlock faster authorizations and reduce staff workload by mastering InterQual & MCG criteria—see how clear documentation can speed up patient care and cut admin time.

Find out how interface error queue management impacts clinic access, staff workload, and patient throughput.

Learn why interface monitoring dashboards matter for clinic efficiency and how to implement one that truly works.

Discover how interoperability solutions cut clicks, shrink DSO, and free therapists to focus on patients, not paperwork.

Interoperability standards are key to efficient, secure healthcare data exchange. Find out how they improve patient care and reduce costs.

Why LOINC Codes are the secret sauce for cleaner claims, faster referrals, and smarter analytics in therapy clinics.

Ever wondered what an LLM is? Here’s how it works, and why it’s becoming essential in healthcare operations.

How can clinics limit data risks and boost staff focus? Discover least privilege access, the backbone of secure, efficient healthcare operations.

Letters of Medical Necessity (LMN) are vital for clinic approvals. See why they matter and how to create a stronger LMN that streamlines insurance and improves patient access.

mHealth apps cut admin chaos, boost patient engagement, and speed reimbursements—essential reading for every forward-thinking therapy clinic.

Clinics juggle IDs across systems. An MRN crosswalk keeps records accurate and connected. Learn how it improves access and staff workflow.

Machine learning models must be monitored to stay accurate and reliable. Here's why it matters for healthcare and how to implement effective monitoring strategies.

Discover how an MSO can streamline operations and let healthcare providers focus on patient care.

Eliminate duplicate records and boost revenue cycle efficiency with an MPI that unifies patient identities across every system.

Learn why modern medical billing software is the linchpin for faster reimbursements and hassle-free revenue cycles in therapy practices.

Cut denials and turnaround time with medical coding automation. See how it works, what to watch for, and a simple plan to pilot this week.

Streamline patient paperwork with secure, HIPAA-compliant e-signatures and reduce admin burden in your clinic.

Discover why medical necessity matters in healthcare and how it affects the treatments you receive.