Annie detects schedule gaps the moment they appear and fills them within minutes by auto-contacting prioritized waitlist patients.
See Annie in ActionBy the time your front desk notices a cancellation, the slot may already be lost. Annie monitors your schedule in real time and detects open slots the instant a cancellation or no-show occurs, triggering your waitlist workflow immediately.
Manually calling down a waitlist is slow and often too late. When a slot opens, Annie automatically reaches out to prioritized waitlist patients via phone call or text, filling the gap before your team even knows it existed.
Not every waitlisted patient is the right fit for every open slot. Annie ranks patients by clinical urgency, time on the waitlist, and appointment compatibility, ensuring the right patient fills each opening for optimal care and scheduling efficiency.
No-shows are inevitable, but lost revenue doesn't have to be. The moment a patient fails to arrive, Annie immediately contacts waitlisted patients to fill the slot, turning what would have been dead time into a productive appointment.
Same-day cancellations are the hardest to fill manually. Your team rarely has time to work the phones. Annie fills same-day gaps within minutes, reaching patients who want an earlier appointment and getting them confirmed before the slot goes empty.
Understand your scheduling health at a glance. Annie tracks fill rates, no-show patterns, peak cancellation times, and provider utilization, giving you the data to improve your schedule and maximize revenue across every location.
A cancellation or no-show creates an opening. Annie detects it immediately from your schedule.
Annie reaches out to prioritized waitlist patients via phone call or text to offer the available slot.
The first patient who accepts is booked into the slot. Others remain on the waitlist for future openings.
Your schedule stays full, revenue is maximized, and patients get seen sooner. Everybody wins.
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