WellSky's CareTend is a healthcare management platform tailored for home infusion, specialty pharmacies, and HME (home medical equipment) providers. It simplifies and automates operational workflows—like inventory tracking, billing, and documentation—so providers can focus more on care and less on admin.
What is WellSky's CareTend?
CareTend is a cloud-based solution that consolidates various administrative functions into one system. It helps teams coordinate care, meet compliance standards, and eliminate inefficiencies across operations.
Why CareTend matters in today’s healthcare workflows
- Streamlines workflows from prescription intake to billing and delivery
- Enhances compliance with built-in HIPAA-aligned documentation tools
- Boosts productivity by reducing manual data entry and redundant processes
How WellSky's CareTend works
- Intake and referral management: Digitizes referrals and streamlines prescription tracking
- Clinical documentation: Centralizes forms, signatures, and notes with compliance support
- Inventory and billing automation: Syncs inventory with billing workflows to reduce errors
- Delivery coordination: Manages scheduling, insurance verifications, and logistics
Real-world examples and use cases
In a home infusion pharmacy, CareTend unifies patient intake, documentation, and billing in one dashboard. An HME provider can use CareTend to automate equipment rental tracking and deliveries, reducing turnaround time and boosting visibility.
Frequently asked questions
- Is WellSky’s CareTend cloud-based? Yes, it operates entirely in the cloud—no installations required.
- What types of organizations use CareTend? Home infusion providers, HME companies, and specialty pharmacies.
- Can CareTend integrate with my EHR? It supports integrations via APIs and HL7 interfaces.
- Is CareTend HIPAA-compliant? Yes, it meets HIPAA and other privacy regulations.
- How long does implementation take? Most organizations go live within a few months.
Final thoughts
CareTend is a practical solution for healthcare providers looking to eliminate friction and streamline their operations. By automating key workflows and reducing manual work, it allows teams to focus more on delivering great care. If you're exploring workflow automation in healthcare, it’s a solution worth knowing.
